FAQ

Print Quality
The prints are produced using archival inks on a heavy, matte cardstock. Each print is individually fed into the printer, inspected, and signed to ensure quality.

Shipping Time
For orders in the United States, please allow one week from order to delivery, although sometimes it is quicker than that. You will receive a tracking number via email once your order has shipped.

My order arrived damaged. Will you replace it? 
Yes–while we package everything as safely as possible, on rare occasions, a package might get damaged in transit. In the event this happens, please email photos of the damage to elias(at)eliasstein(dot)com and we will mail you a replacement. 

Do you accept returns?
Unfortunately due to the small nature of our operation, we cannot accept returns. All orders are final.

Do you have any recommendations for framing?
Two options we have personally used are Art To Frames and Level Frames (note: Art To Frames tends to cost less if price is a concern). Since most prints have a white margin around them, you won't need a mat (unless you prefer one).